Terms & Conditions
Conditions of Sale to the Customer
Our Contract
Upon completing an order for surf clothing or surf-related items at shredhead.com
you will receive an automated email confirming that an order has been placed with
Shred Head Limited. The email will contain details of the surf gear ordered and
your delivery details. As the email is generated automatically it does not mean
that we have been able to meet your order. Should there prove to be any problems
with your order you will be contacted by Customer Services using the contact details
you provided when placing your order.
Availability
Upon despatch of your order an email will be sent notifying you of the goods despatched
and any appropriate carrier details. On the rare occasion that an item of surf clothing
or surf gear is ordered and later found to be our of stock Customer Services will
notify you as soon as possible and verify if an exchange is required (at our discretion
this will be at a discount for any inconvenience caused) or alternatively a refund.
Pricing
On rare occasions there may be an item on the site that is incorrectly priced. At
our discretion we may:
- Despatch the goods and refund any difference, or
- Contact you and inform you of the price change, and verify if you still wish to
order the product, or
- Remove the item from your order, refund the appropriate monetary value and notify
you of the cancellation.
Delivery & Returns
The Shred Head delivery and returns policy can be found in the relevant customer
services sections of this site.
Communications
Shredhead.com is a privately owned retail outlet that operates on the Internet (world
wide web). As a result many of the company communications between the customer and
Shred Head are via email messages and notifications on our website. By placing an
order with Shred Head you consent to receive electronic communications from us.
These communications will also satisfy any legal requirements that would normally
be required in writing. This does not affect your statuary rights.
Privacy and Security
Please see our Privacy and Security Policy listed elsewhere on the Shred Head website.
Events Beyond our Control
Shred Head Limited will not be held responsible for delays or failures to meet our
obligations that have been listed if issues arise from a cause beyond our reasonable
control. This does not affect the customer's statutory rights.
Conditions of Use
All content on shredhead.com is property of Shred Head Limited, its affiliates and
MAD Productions Limited and is protected by United Kingdom \ international copyright
laws.
Shredhead.com grants access to the site solely for personal internet shopping purposes.
Images, product listings, descriptions, prices, account information etc cannot be
taken from the site unless given written permission. Failure to do so would be a
breach of United Kingdom \ international copyright and database rights laws.
The website must not be used in any way that causes access to be impaired or damage
to the site. Failure to comply with this may result in criminal prosecution.
Alterations to Terms and Conditions
Shred Head Limited reserve the right to make changes to the website www.shredhead.com
(and effectively www.shredhead.co.uk), our policies, and Terms and Conditions.
Our Details
www.shredhead.com and
www.shredhead.co.uk is the trading name for:
Shred Head Limited
PO Box 557
Rochester
KENT ME1 9DA
Email : info@shredhead.com
Tel : 01634 886 423
Fax : 0845 3308563
Registered in England no. 04562447
VAT No. 798 1498 60